Conference Presentations

• National Franchise Convention, Canberra 2005 - Leanne Fink

• Hire and Rental Industry Association Convention, Gold Coast 2006 - Rachael Moller

Leanne Fink

Leanne has an extensive Human Resource background with experience gained working with organisations of various sizes and industry sectors, including health, pharmaceutical, retail, tourism, engineering, government and manufacturing.

Leanne has a strong commercial acumen and has a Bachelor of Business and Graduate Diploma in Human Resource Management and Industrial Relations. She has a solutions driven approach and is committed to providing fair and ethical outcomes for the challenges faced while effectively managing Human Resources.

Leanne has worked in all facets of Human Resource management both within organisations and as a consultant. Some key projects include:

• Development and implementation of Human Resource policies and procedures, including site specific induction programs and the facilitation and training required for the effective communication and integration of these throughout all levels of the organisation
• Designed, established and managed new consulting departments specialising in the outsourcing of payroll, Human Resource information systems and contract labour functions. This involved drawing upon all facets of HR generalist knowledge, being commercially competitive and working very closely with clients in the project management of complex implementations
  
• Strategic Human Resource management, participating at board level in aligning the Human Resource function with the overall needs of the business
  
• Management of ‘day to day’ employment issues including budgets, payroll, superannuation, performance management, award interpretation, enterprise negotiations and conciliation of employee disputes
  
• Managing and conducting the recruitment and selection process of permanent and contract employees into a diverse range of positions within human resources, marketing, sales, finance and general management
  
• Design, implementation and management of graduate recruitment and management trainee programs
  
• Effective Work Cover management in the development and implementation of claims management policies, coordination of return to work programs, conciliation and dispute resolution and analysis and management of premiums
  

Rachael Moller

Rachael has been involved in Human Resource management and training and development for the past nine years within a variety of industries. Rachael is particularly passionate about working with individuals, line managers and organisations in the development and facilitation of customised training and development programs, maximising personal growth, motivation and success.  

Rachael has a genuine empathy for people and builds rapport very quickly. Her customer focus and attention to detail ensures projects are achieved within designated timeframes and her clients are always well informed. Rachael’s expertise is in listening to the needs of her clients, their employees and translating these into achievable and practical Human Resource solutions.

She appreciates the significance of managing the most important asset within a business - employees. Her philosophy is to empower organisations to better manage their Human Resource obligations and educate employees of their responsibilities within the employment relationship.

Rachael’s projects have included:

• Designed and managed client quality assurance programs for Human Resource and payroll services, encompassing individual consultation with clients, identifying and assessing their business requirements and translating these into practical and cost effective Human Resource solutions
  
• Development and implementation of Human Resource policies and procedures for a range of businesses experiencing a variety of different circumstances
  
• Development, implementation and facilitation of site specific induction and employee handbooks
  
• Management of unionised work sites through periods of industrial action without lost productivity, through open communication, sound relationships, mutual respect and clear policy development
  
• Development and execution of outplacement programs, in particular for 80 employees upon the completion of a long-term project
  
• Recruitment and selection for a variety of positions including Administration, Human Resources, Occupational Health And Safety, Finance, Sales, Logistics and Warehouse
• Management of a large temporary workforce servicing the specific needs of a diverse range of clients and encompassing all facets of the employment relationship
• Implementation and management of Human Resource information systems, and the subsequent establishment and development of Finance and Human Resource reporting requirements
• Design, delivery and facilitation of training and development programs including: Sales, Negotiations, Customer Service, Line Management, Time Management, Personal Development and Employee Development workshops